Shipping policy

Return Policy

Effective Date: July 13, 2026

At Clear View Commerce LLC, we want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, items must:

Be unused and in their original condition.
Include all original packaging, accessories, manuals, and components.
Not show signs of wear, damage, misuse, or alteration.
Be accompanied by proof of purchase or your order number.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

Digital products or downloadable content.
Gift cards.
Personalized or custom-made products.
Clearance or final sale items.
Products marked as non-returnable on the product page.

Damaged or Defective Products

If your order arrives damaged or you receive a defective item, please contact us within 7 days of delivery.

To help us process your claim quickly, please include:

Your order number.
A description of the issue.
Clear photos or videos showing the product and the problem.

Depending on the situation, we may offer a replacement, exchange, or refund.

Return Process

To begin a return, please contact our customer support team:

Email: support@clearviewcommerce.io

Phone: (213) 965-6265

Please do not send items back without first receiving return instructions.

Return Shipping

If the return is due to our error, a defective product, or an item that arrived damaged, we will cover the cost of return shipping.

For all other approved returns, the customer is responsible for return shipping costs unless otherwise required by law.

Original shipping charges are non-refundable unless the return is the result of our mistake.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Exchanges

If you would like to exchange an item for the same product due to damage or defects, please contact us and we will be happy to assist.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has shipped, it must follow the standard return process outlined above.

Contact Us

If you have any questions regarding this Return Policy, please contact us:

Clear View Commerce LLC

8605 Santa Monica Blvd, Unit 989963

West Hollywood, CA 90069

United States